Policies, plainly stated

Find order tracking, shipping timelines, refund conditions, privacy practices, and store terms in one place. Each policy below is written in plain language so you know what to expect before you order.

Orders ship to addresses within the United States. Delivery windows are shown at checkout based on your chosen shipping method and destination, and carrier tracking details are emailed once your package leaves our location.

Sign in to My Account to view your order status and tracking number. Guests receive the same tracking details by automatic order email. If a tracking number has not updated, allow one business day before contacting support.

Eligible items may be returned within the window stated on the product listing and must be unused and in original condition. Refunds are issued to the original payment method once the returned item has been received and inspected.

If your question is not covered above, our customer support desk can help with orders, shipping, and returns.